May 17, 2016
By Michael Kramer
The CRTC estimates it will cost $3.3 million this year – to investigate alleged violations of the National “Do Not Call” List – and enforce the program.
Canada’s broadcast regulator’s estimate for the 2016-17 fiscal year is consistent with previous years – since the National “Do Not Call” List came into effect on April 1st, 2013.
It allows consumers to register their phone number – so they can stop getting annoying calls from telemarketers.
The CRTC can respond to violations with a warning letter, a citation or notice of violation – that can carry a fine – or result in a negotiated settlement.
The cost of enforcement is covered by fees paid by telemarketers who subscribe to the list. Last year, the CRTC collected nearly $3.7 million in fees and is returning the extra $377,716 to telemarketers.
In the 2014-15 fiscal year 32 notices of violation were issued – for a total of just over $2 million in penalties.