May 15, 2017
By Valerie Massie
We expect to see the long anticipated passenger bill of rights introduced in parliament this week. It comes after a series of overbooking scandals. We were the first to tell you about the case of Victoria Russell, who missed the cruise of a lifetime when she was bumped from the flight to Miami after getting her bags checked and a boarding pass! She joins us today along with consumer advocate Ellen Roseman.