Aug 16, 2022
By Jane Brown
Discrimination against travellers appears to be an issue at Canada’s Border Agency.
A survey of front line employees reveals that 25 percent of them say they have directly witnessed a colleague discriminate against a traveller during the past two years.
Of these respondents, over 70-percent suggest the discrimination was based, in full or in part, on the travellers’ race, with 75-percent citing their national or ethnic origin.
The figures are drawn from a survey conducted as part of an internal Canada Border Services Agency evaluation that looked at how the agency processes travellers, using a lens of gender, race, ethnicity, religion, age, and mental or physical disability, and the interaction between these factors.
And of those who say they saw a colleague engage in discrimination, 60-percent reported the discrimination they observed. But some mentioned fear of reprisal or simply feeling uncomfortable as reasons why they did not report the discrimination.