TORONTO OMBUDSMAN FINDS MUCH MIS-INFORMATION ABOUT SHELTERS THIS WINTER
Mar 21, 2018
By Michael Kramer
The city of Toronto Ombudsman Susan Opler has found city staff provided ”overwhelmingly outdated, inaccurate and inconsistent” information about the shelter system – during extreme cold stretches this past winter.
And in at least three cases – the public was told a given facility was full – when dozens of beds were actually available.
The ombudsman’s made 18 recommendations – calling half of them ”urgent.”
Mayor John Tory says he’s encouraged that staff have accepted and responded to the recommendations.